Lockdown Update

 

With the national lockdown ending on Wednesday 2nd December we'll be reopening our showroom for pre booked appointments and collections. 

We'll be following the exact same social distancing procedures which were implemented over the autumn months to ensure minimal risk for staff and customers. 

If you'd like to book in for an appointment, please use this form and a member of the team will be in touch. 

We're looking forward to welcoming you all back!

The Nightingale Team

FAQs

I had an appointment scheduled, what should I do?

We’re still offering appointments over video chat or on the phone. One of the team will be in touch with you to discuss this.

 

How can I book a remote appointment?

Fill out the form here.

Are deliveries delayed?

Generally, all deliveries are about on track at the moment. There might be slight delays with deliveries as the situation develops.

Can I still receive deliveries if I’m self-isolating?

If you are self-isolating then let us know and we will reschedule your delivery for you.

What extra precautions are you taking?

Before any ring is shipped, they will be deep-cleaned in an ultrasonic cleaner. Every member of our team is washing and sanitising their hands throughout the day.

My ring is the wrong size, can I still get it resized?

Yes, and our ring-resizing policy remains unchanged.

Can you repair my ring for me?

Yes, we’re still taking on repair work as required.

I have a question not answered above, how can I get in touch?

You can still reach us by all the usual methods:

  • Phone 01904 211087
  • WhatsApp +44 7898 058744 
  • Email hello@nightingale.co.uk